SYNC3 MAPS F8 BGMAP_ERR01

Resolving problems with software and hardware

SYNC3 MAPS F8 BGMAP_ERR01

Сообщение Ramper » 13 мар 2019, 07:25

Не в сети
Ramper
Сообщения: 9
Зарегистрирован: 27 дек 2018, 02:00
Откуда: Belgium
Благодарил (а): 1 раз. Поблагодарили: 0 раз.
Hello,
I installed a sync3 EU apim with nav in my 2016 Mondeo it came with 3.0.18025 and F7maps so far all fine ,last week I wanted to update to F8 maps and a hardware is incompatible with software error appeared ,I adapted the autoinstall and sync3 came up with a BGMAP ERR01 insufficient memory so I ran
Diamondear's script to verify available memory it came up with :
[size=50]-<d2p1:AdditionalAttributes vmcuVersion="Vector_VMCU_02.02.20" RAM="997728256" logGeneratedDateTime="2019-03-13T03:50:13+00:00">

<d2p1:PartitionHealth available="34G" total="58G" type="/fs/usb0/"/>

<d2p1:PartitionHealth available="127M" total="128M" type="/fs/tmpfs/"/>

<d2p1:PartitionHealth available="129M" total="18G" type="/fs/sd/MAP/"/>

<d2p1:PartitionHealth available="93M" total="1.8G" type="/fs/Nuance/"/>

<d2p1:PartitionHealth available="671M" total="1024M" type="/fs/rwdata/"/>

<d2p1:PartitionHealth available="173M" total="1024M" type="/fs/mp/"/>

<d2p1:PartitionHealth available="5.0G" total="26G" type="/fs/images/"/>[/size]


So is this a US sync3 apim ? it has the F7 EU maps so F8 maps are possible .
All help is appreciated I'm not asking for free help just some of your time .

info:
navigation application 2.39.511831
map database F7
voice control application 45.62_RC1
VMCU 5.2.2.0
VMCU s/w part number GB5T-14G374-CB
calibration s/w part number GB5T-14G375-GA
CCPU 30.18025 product
APIM serial NVAE00WW
assembly part nr HS7T-14G371-GAD
H/W part nr HS7T-14G380-BA
Вложения
Sync_NVAE00WW_WF0DXXWPCHGB35056.xml
(10.04 КБ) Скачиваний: 11

Re: SYNC3 MAPS F8 BGMAP_ERR01

Сообщение sev611 » 14 мар 2019, 00:36

Не в сети
sev611
Сообщения: 42
Зарегистрирован: 06 ноя 2016, 20:54
Откуда: Copenhagen
Благодарил (а): 3 раз. Поблагодарили: 1 раз.
have you tried to make a master reset before instalation because it migth help
rgds sev

Re: SYNC3 MAPS F8 BGMAP_ERR01

Сообщение Ramper » 14 мар 2019, 05:22

Не в сети
Ramper
Сообщения: 9
Зарегистрирован: 27 дек 2018, 02:00
Откуда: Belgium
Благодарил (а): 1 раз. Поблагодарили: 0 раз.
thanks already gave factory reset and module reset a go no resolve ,there may be some files left over from failed update attempts (unpacked files,......) filling up space, i have the script to remove gracenotes i heard about a script to clean up leftover files floating around in the wild.
assuming that clearing space in directory or completely removing maps,voice, gracenotes is the only way i can update to F8 maps.
so i guess i need a script to flush all directory's and a slimmed down install file or install in parts so system has space to unpack and install,

Re: SYNC3 MAPS F8 BGMAP_ERR01

Сообщение Diamondear » 15 мар 2019, 11:26

Не в сети
Diamondear
Сообщения: 59
Зарегистрирован: 13 июл 2017, 15:30
Откуда: Turin (Italy)
Благодарил (а): 0 раз. Поблагодарили: 15 раз.
Ramper писал(а):Hello,
I installed a sync3 EU apim with nav in my 2016 Mondeo it came with 3.0.18025 and F7maps so far all fine ,last week I wanted to update to F8 maps and a hardware is incompatible with software error appeared ,I adapted the autoinstall and sync3 came up with a BGMAP ERR01 insufficient memory so I ran
Diamondear's script to verify available memory it came up with :
[size=50]-<d2p1:AdditionalAttributes vmcuVersion="Vector_VMCU_02.02.20" RAM="997728256" logGeneratedDateTime="2019-03-13T03:50:13+00:00">

<d2p1:PartitionHealth available="34G" total="58G" type="/fs/usb0/"/>
<d2p1:PartitionHealth available="127M" total="128M" type="/fs/tmpfs/"/>
<d2p1:PartitionHealth available="129M" total="18G" type="/fs/sd/MAP/"/>
<d2p1:PartitionHealth available="93M" total="1.8G" type="/fs/Nuance/"/>
<d2p1:PartitionHealth available="671M" total="1024M" type="/fs/rwdata/"/>
<d2p1:PartitionHealth available="173M" total="1024M" type="/fs/mp/"/>
<d2p1:PartitionHealth available="5.0G" total="26G" type="/fs/images/"/>[/size]
-> US Version

So is this a US sync3 apim ? it has the F7 EU maps so F8 maps are possible .
All help is appreciated I'm not asking for free help just some of your time .

info:
navigation application 2.39.511831
map database F7
voice control application 45.62_RC1
VMCU 5.2.2.0
VMCU s/w part number GB5T-14G374-CB
calibration s/w part number GB5T-14G375-GA
CCPU 30.18025 product
APIM serial NVAE00WW
assembly part nr HS7T-14G371-GAD
H/W part nr HS7T-14G380-BA


The F8 maps of version 3.0 will never be installed on this APIM. You don't have enough memory

<d2p1:PartitionHealth type="/fs/usb0/" total="29G" available="13G"/>
<d2p1:PartitionHealth type="/fs/tmpfs/" total="128M" available="127M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.5G" available="4.5M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="14G" available="79M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="16G" available="867M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="1.8G" available="93M"/>
<d2p1:PartitionHealth type="/fs/Nuance/grace" total="1.0G" available="5.5M"/>
<d2p1:PartitionHealth type="/fs/rwdata/" total="1024M" available="677M"/>
<d2p1:PartitionHealth type="/fs/mp/" total="1024M" available="173M"/>
<d2p1:PartitionHealth type="/fs/images/" total="55G" available="18G"/> -> EU Version
<d2p1:InstallationLog/>
Ford Mondeo 02/2017 SW Titanium 2,0L Diesel 180PS.
With ACC - ACS - BLIS - SYNC3 SONY

Re: SYNC3 MAPS F8 BGMAP_ERR01

Сообщение Ramper » 15 мар 2019, 14:46

Не в сети
Ramper
Сообщения: 9
Зарегистрирован: 27 дек 2018, 02:00
Откуда: Belgium
Благодарил (а): 1 раз. Поблагодарили: 0 раз.
I figured as much already. What's the difference in file size between F7 and f8? There must be a way to clear space in directory, maybe uninstall F7 maps and voices and after install f8 surely that wil clear enough space?

Re: SYNC3 MAPS F8 BGMAP_ERR01

Сообщение Szutek » 15 мар 2019, 22:32

Не в сети
Szutek
Сообщения: 21
Зарегистрирован: 27 дек 2016, 00:08
Откуда: Poland
Благодарил (а): 2 раз. Поблагодарили: 1 раз.
If you have already installed EU maps it means that you don't have all maps and/or not all voices. You won't install new F8 by myself via usb update.

Re: SYNC3 MAPS F8 BGMAP_ERR01

Сообщение mawo » 21 мар 2019, 14:54

Не в сети
mawo
Сообщения: 3
Зарегистрирован: 21 мар 2019, 14:45
Благодарил (а): 0 раз. Поблагодарили: 0 раз.
How to make a map to enter the USA, map?

Вернуться в Technical Support

Кто сейчас на конференции

Сейчас этот форум просматривают: нет зарегистрированных пользователей и гости: 1